Protea Hotel Fire & Ice! Melrose Arch - Johannesburg

Melrose Arch, Johannesburg, South Africa, 8000  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Protea Hotel Fire & Ice! Melrose Arch - Johannesburg

Wi-Fi
Parking

ZAR 65 per day

Luggage storage
24-hour

Late check-in

24-hour reception

24-hour room service

Food/ Drinks

A la carte restaurant

Snack bar

Coffee shop

Lobby bar

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness center

Swimming pool

Outdoor swimming pool

Indoor swimming pool

Overview

The stylish Protea Hotel Fire & Ice! Melrose Arch is set in Sandton district next to restaurants, a stadium and a zoo. The hotel occupies 5 floors and was renovated in 2012.

Major Johannesburg sights, such as Johannesburg and Dunkeld West Shopping Centre are located nearby. The city center lies within 9 km from the venue.

Protea Hotel Fire & Ice! Melrose Arch is set close to shops and a mall.

The hotel's good location offers to get to OR Tambo airport in 25 minutes by car.

Rooms

There are 197 comfortable rooms appointed with individual climate control, an in-room safe, a refrigerator, a personal computer and a writing desk. The guestrooms look out on the garden. Guests can also use a dishwasher, a kettle and a stove.

Eat & Drink

A buffet breakfast is offered at the bar. At the small lounge bar guests will enjoy a selection of cocktails and coffee. Offering Italian and Chinese meals, Piza e Vino lies in a vibrant area, 150 meters from the property.

Services

The on-site comforts include a baggage storage, a beauty shop and a hairdresser.

Relax

Protea Hotel Fire & Ice! Melrose Arch also has cribs and babysitting for guests travelling with children.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site at ZAR 65 per day.

Year renovated:   2012.  Number of floors:   5.  Number of rooms:   197.

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Facilities

General

  • Non-smoking property
  • Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour reception
  • Late check-in
  • Early check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • Air conditioning in public areas
  • Luggage storage
  • Elevator
  • Currency exchange
  • Hairdresser
  • Beauty salon
  • Coffee shop
  • Eco friendly
  • Fireplace
  • Lobby

Sports & Fitness

  • Fitness center
  • Golf course

Services

  • Paid airport shuttle
  • Paid city shuttle
  • 24-hour room service
  • Car rental
  • Bicycle rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Limousine service
  • Wake up service
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Paid breakfast
  • A la carte restaurant
  • Lobby bar
  • Snack bar

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Business services
  • Computer rental
  • Printers
  • Fax/Photocopying

Children's facilities

  • Cribs/ Baby cots
  • Paid babysitting/ Child services

Leisure facilities

  • Indoor swimming pool
  • Outdoor swimming pool
  • Entertainment
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Spa center
  • Sauna

Room view

  • Garden view

Room facilities

  • In-room air conditioning
  • Individual heating
  • Paid in-room safe
  • Mini-bar
  • Soundproofed rooms
  • Living room
  • Sitting area
  • Dressing area
  • Terrace
  • Tea and coffee facilities
  • Bottled water
  • Turndown service
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Shared bathroom
  • Steam shower
  • Bathtub
  • Hair dryer
  • Room toiletries

Self-catering

  • Refrigerator
  • Electric kettle

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

CHECK-IN / CHECK-OUT

Check-in from 12 pm FREE
Check-out until 12 pm FREE

Children and extra beds

All children
0 - 2 years
Crib FREE
Maximum capacity of cribs in a room is 1. 
Maximum capacity of cribs and extra beds depends on the room you book. Please check room details before you make a reservation.

Pets

Pets are not allowed.

How to reach hotel

hotel Protea Hotel Fire & Ice! Melrose Arch - Johannesburg Johannesburg location
Show big map »

Hotel Address:

Melrose Arch, Johannesburg, South Africa, 8000

Get directions
City Center
  • Johannesburg
    5.2 mi
Airports
Train Stations
  • Gautrain Sandton Station
    1.8 mi
  • Ellis Park Railway Station
    4.7 mi
Underground stations
  • Gautrain Rosebank Station
    1.7 mi
  • Ellis Park Railway Station
    4.7 mi
Restaurants
  • Piza e Vino (cuisine: Italian)
    600 ft
  • Orient (cuisine: Chinese)
    900 ft
Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2012
  • Number of floors:
    5
  • Number of rooms:
    197

Hotel Awards

South AfricanHOTEL AWARDSHighly RecommendedJohannesburgProtea Hotel Fire & Ice! Melrose Arch

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in South Africa

Use Badge

Rooms and availability

Standard Guest Room
  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed, 1 Double bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • Bathroom:Hair dryer
  • Media:Satellite TV
Room Description:

Double room sole use

Protea Hotel Fire & Ice! Melrose Arch photos Exterior Hotel information
King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Air conditioning
    • + More
  • General:Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Wardrobe/closet
  • Telephone
  • Laptop safe box
  • Bathroom:Bathroom
  • Hair dryer
  • Toilet
  • Dining:Electric kettle
  • Media:Flat-screen TV
  • Wake up service
Room Description:

Double room

Protea Hotel Fire & Ice! Melrose Arch Location

Legend
  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

Click the hotel to go to the main hotel page.

Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

What's nearby

Places of interest

  • American Chamber of Commerce1.6 mi
  • South African Chamber of Commerce and Industry1.9 mi
  • Citibank SA1.9 mi
  • British Chamber of Business2.0 mi
  • HSBC Africa2.1 mi
  • Nedbank Head Office2.1 mi
  • Sasol2.1 mi
  • Rand Merchant Bank2.2 mi

Train stations

  • Gautrain Sandton Station1.7 mi

Convention centers

  • Sandton Convention Centre1.9 mi

Shopping areas

  • Melrose Arch Shopping Centre700 ft
  • Sandton City Shopping Centre1.7 mi
  • Sandton City shopping mall1.8 mi
  • Nelson Mandela Square1.9 mi
  • Rosebank Mall1.9 mi
  • Dunkeld West Shopping Centre2.0 mi
  • Hyde Park Johannesburg2.2 mi

Stadiums

  • The Wanderers Grounds3300 ft

Universities, Institutes

  • Witwatersrand (Wits) University2.2 mi

Business areas

  • Johannesburg Stock Exchange JSE2.1 mi

Golf courses and Country clubs

  • Wanderers Golf Club4000 ft
  • Killarney Golf Club1.6 mi
  • Houghton Golf Club2.2 mi

Underground stations

  • Gautrain Rosebank Station1.7 mi

Local attractions

  • African Craft Market of Rosebank1.9 mi
    Cradock Ave, Johannesburg
  • Everard Read Gallery2.0 mi
    6 Jellicoe Ave., Johannesburg
  • Johannesburg Zoo3.2 mi
    Upper Park Road near Jan Smuts, Johannesburg
  • Satyagraha House2.0 mi
    15 Pine Road, Orchards, Johannesburg
  • South African National Museum of Military History2.7 mi
    20 Erlswold Way, Johannesburg

Near the hotel

  • James and Ethel Grey Park3400 ft
    Melrose Street, Johannesburg

    Restaurants nearby

    • Piza e Vino600 ft

      Address: The Piazza, Melrose Arch
      Phone: +27 (0) 11 684 2730

      61% likes this, based on 63 reviews
      Cuisine: Italian

    • The Meat Co - Melrose Arch800 ft

      Address: 6 Melrose Square, Melrose Arch

      58% likes this, based on 34 reviews

    • March Restaurant1100 ft

      Address: 1 Melrose Square
      Phone: 27 11 214 6666

      81% likes this, based on 19 reviews

    • Orient900 ft

      Address: 4, The High Street , Melrose Arch
      Phone: +27 11 684 1616

      61% likes this, based on 133 reviews
      Cuisine: Chinese
      Price Range: USD 27 - USD 102

    • 2 Thai 4 Restaurant1100 ft

      Address: 59 Corlett Drive, Illovo
      Phone: 011 440 3000

      Cuisine: Thai

    Hotel information
    • Check-in:
      from  12 pm
    • Check-out:
      until  12 pm
    • Year renovated:
      2012
    • Number of floors:
      5
    • Number of rooms:
      197

    Hotel Awards

    South AfricanHOTEL AWARDSHighly RecommendedJohannesburgProtea Hotel Fire & Ice! Melrose Arch

    According to guest reviews, the hotel has been rated as
    Best Luxury Hotels in South Africa

    Use Badge

    Protea Hotel Fire & Ice! Melrose Arch Reviews

    Guest reviews are submitted by our customers after their stay at Protea Hotel Fire & Ice! Melrose Arch

    Average guest rating

    8.4out of 10
    Superb
    Based on 85 reviews

    Rating by category:

    Location
    9.0
    Rooms
    9.0
    Service
    10.0

    Guest reviews

    • Couple
      10.0

      The hotel is excellent! The location is brilliant: within the melrose arch complex and within minutes from Rosebank and Sandton. The decor of the hotel is very modern, we liked the "alice in wonderland" chair and the holywood theme. The rooms are spacious and the bed is very comfortable. The staff is very friendly and helpful. All in all one of the best hotels in Gauteng!

      Make sure to ask for the hotel parking, as this is right under the hotel (but not easy to find on your own).

    • Older travelers
      9.6

      We only stayed one night.The service was friendly and efficient.The room was modern and comfortable.The situation is ideal for shopping and restaurants all close by.

    • Older travelers
      7.4

      Loved the rooms, very clever design and everything one needs.

    • Couple
      5.0

      The lady at breakfast was super.

      Your doorman on sat night was really rude,basing his idea of me on the way I was dressed and rudely asking "how can I help you" when I was checking in. I just feel that being in the tourism industry all those working at your establishment should know you can't group people just by looking at their dress code.

    • Single
      10.0

      Have stayed in similar style hotel in Italy. This one definitely more bang for the buck. Staff was fantastic - courteous, efficient and accommodating.

    • Single
      6.2

      Breakfast was good; Location is excellent with great restaurants and shops around; nice pool; cool design;

      Staff not well trained; Maid took 40 min to make a fairly tidy room; loud music from night club opposite of street; some furniture seems not equipped for hotel use (broken lamps, etc.); light in lift is far too dark; Small rooms for 2; Too much silly attention ('Hello, how are you' from every member of staff every time you see them);

    • Couple
      10.0

      the check in was quick and painless so was check out and the staff very obliging

      i liked everything

    • Couple
      9.2

      My husband and I spend one night at the hotel to celebrate our anniversary. We had a wonderful evening. The hotel had a great vibe, was spotless and the room was great. Lovely staff and a stunning pool area. It was also great to be in The Melrose arch complex.

      Our shower drain was blocked.More tv channels would have been nice or maybe the ability to rent a dvd in the room.

    • Group of friends
      9.2

      Great design hotel near Sandton

    • Couple
      10.0

      The service (all staff were very friendly and welcoming), the best toasted chicken mayo ever, the design was better than in the pictures and how I'd imagined.

    • Older travelers
      9.2

      Location and restaurants good

      Check-in was not up to standard. room not available at 15h30 despite check-in 15h00. Given 2 single beds, yet booked double bed.

    • Couple
      7.8

      The decor is great, and restaurant staff fantastic. We had a very pleasant stay and would definitely visit again.

      Pillows uncomfortable and cleaning staff noisy in the mornings

    • Single
      8.8

      Free Wifi available in room and restaurant - this is something that puts the Fire & Ice above alot of other hotels. The restaurant had a great range of food with great service.

      I had some issues with my booking that took some time to solve however all other aspects of my stay were above expected.

    • Single
      7.0

      The shawer box is within the room and there is no door, thus the steam goes into the room and the cold air comes in the shawer bow... the first time I see this.

    • Couple
      8.2

      The staff treated us like gold and we felt very much at home. Thank you to all the staff at the Protea Hotel Fire! & Ice. Keep up the excellent attitudes you have!

      The hotel is not very clearly marked from the entrances at Melrose Arch. Perhaps a sign here and there would make it easier to find. Parking area was well marked though.

    How to reach hotel

    hotel Protea Hotel Fire & Ice! Melrose Arch - Johannesburg Johannesburg location
    Show big map »

    Hotel Address:

    Melrose Arch, Johannesburg, South Africa, 8000

    Get directions
    City Center
    • Johannesburg
      5.2 mi
    Airports
    Train Stations
    • Gautrain Sandton Station
      1.8 mi
    • Ellis Park Railway Station
      4.7 mi
    Underground stations
    • Gautrain Rosebank Station
      1.7 mi
    • Ellis Park Railway Station
      4.7 mi
    Restaurants
    • Piza e Vino (cuisine: Italian)
      600 ft
    • Orient (cuisine: Chinese)
      900 ft
    Hotel information
    • Check-in:
      from  12 pm
    • Check-out:
      until  12 pm
    • Year renovated:
      2012
    • Number of floors:
      5
    • Number of rooms:
      197

    Hotel Awards

    South AfricanHOTEL AWARDSHighly RecommendedJohannesburgProtea Hotel Fire & Ice! Melrose Arch

    According to guest reviews, the hotel has been rated as
    Best Luxury Hotels in South Africa

    Use Badge