Protea Hotel Fire & Ice! Melrose Arch - Johannesburg-26.13199, 28.067284
According to guest reviews, the hotel has been rated as Best Luxury Hotels in South Africa
Offering 197 rooms, the elegant Protea Hotel Fire & Ice! Melrose Arch features a tennis court, a sauna and a golf course available on site. Featuring luxurious architecture, Protea Hotel Fire & Ice! Melrose Arch was renovated in 2012.
Protea Hotel Fire & Ice! Melrose Arch enjoys a strategic setting in the middle of Johannesburg and offers direct access to Nelson Mandela Square and Sandton City Shopping Centre. The distance between Johannesburg city center and the property is 9 km.
The hotel is surrounded by a stadium, restaurants and a zoo.
Protea Hotel Fire & Ice! Melrose Arch can be reached in a 25-minute drive from OR Tambo airport.
Protea Hotel Fire & Ice! Melrose Arch features comfortable rooms complete with individual climate control, an in-room safe, a refrigerator, a personal computer and a writing desk. Protea Hotel Fire & Ice! Melrose Arch offers rooms with garden view. These rooms have carpet floor and stylish furniture.
Eat & Drink
A sumptuous buffet breakfast is served in the dining room. Guests will taste exquisite cuisine in the intimate on-site restaurant. The lounge bar has a terrace and Wi-Fi to offer and serves cocktails and coffee. Piza e Vino and Orient are situated in a suburb area, about 200 meters from the venue.
Guests can take advantage of a storage room, a beauty shop and a hairdresser.
A night club, a sun terrace and an outdoor swimming pool are available for guests' enjoyment. Sport facilities include golf and petanque.
Wireless internet is available in the entire hotel for free.
Private parking is possible on site at ZAR 65 per day.
Year renovated: 2012. Number of floors: 5. Number of rooms: 197.
ZAR 65 per day
24-hour room service
Bar/ Lounge area
Outdoor dining area
Paid airport shuttle
Outdoor swimming pool
Sports & Fitness
- Fitness centre
- Tennis court
- Golf course
- Paid airport shuttle
- 24-hour room service
- Car rental
- Bicycle rental
- Dry cleaning
- Tours/Ticket assistance
- Wedding services
- Limousine service
- Wake up service
- Shops/Commercial services
- Newspaper service
- Bell staff/Porter
- Continental breakfast
- Restaurant buffet
- Bar/ Lounge area
- Outdoor dining area
- Packed lunches
- Special diet menus
- Buffet breakfast
- Business centre
- Meeting/ Banquet facilities
- Business services
- Children's menu
Spa & Leisure
- Outdoor swimming pool
- Garden area
- Spa centre
- Garden view
- Pool view
- Air conditioning
- Individual heating
- Living room
- Sitting area
- Dressing area
- Tea and coffee facilities
- Turndown service
- Ironing facilities
- Rollaway beds
- Hair dryer
- Free toiletries
- Electric kettle
- Flat-screen TV
- Cable/ Satellite television
- Paid films
- Direct dial telephone
- AM/FM alarm clock
- Carpeted floor
Rooms and availability
1 King-size bed1 King-size bed, 1 Single bed
In the Room
1 King-size bed1 King-size bed, 2 Single beds or 1 King-size bed
In the Room
- City landmarks
Rating by category:
The hotel is excellent! The location is brilliant: within the melrose arch complex and within minutes from Rosebank and Sandton. The decor of the hotel is very modern, we liked the "alice in wonderland" chair and the holywood theme. The rooms are spacious and the bed is very comfortable. The staff is very friendly and helpful. All in all one of the best hotels in Gauteng!
Make sure to ask for the hotel parking, as this is right under the hotel (but not easy to find on your own).
We only stayed one night.The service was friendly and efficient.The room was modern and comfortable.The situation is ideal for shopping and restaurants all close by.
Loved the rooms, very clever design and everything one needs.
The lady at breakfast was super.
Your doorman on sat night was really rude,basing his idea of me on the way I was dressed and rudely asking "how can I help you" when I was checking in. I just feel that being in the tourism industry all those working at your establishment should know you can't group people just by looking at their dress code.
Have stayed in similar style hotel in Italy. This one definitely more bang for the buck. Staff was fantastic - courteous, efficient and accommodating.
Breakfast was good; Location is excellent with great restaurants and shops around; nice pool; cool design;
Staff not well trained; Maid took 40 min to make a fairly tidy room; loud music from night club opposite of street; some furniture seems not equipped for hotel use (broken lamps, etc.); light in lift is far too dark; Small rooms for 2; Too much silly attention ('Hello, how are you' from every member of staff every time you see them);
the check in was quick and painless so was check out and the staff very obliging
i liked everything
My husband and I spend one night at the hotel to celebrate our anniversary. We had a wonderful evening. The hotel had a great vibe, was spotless and the room was great. Lovely staff and a stunning pool area. It was also great to be in The Melrose arch complex.
Our shower drain was blocked.More tv channels would have been nice or maybe the ability to rent a dvd in the room.
Great design hotel near Sandton
The service (all staff were very friendly and welcoming), the best toasted chicken mayo ever, the design was better than in the pictures and how I'd imagined.
Location and restaurants good
Check-in was not up to standard. room not available at 15h30 despite check-in 15h00. Given 2 single beds, yet booked double bed.
The decor is great, and restaurant staff fantastic. We had a very pleasant stay and would definitely visit again.
Pillows uncomfortable and cleaning staff noisy in the mornings
Free Wifi available in room and restaurant - this is something that puts the Fire & Ice above alot of other hotels. The restaurant had a great range of food with great service.
I had some issues with my booking that took some time to solve however all other aspects of my stay were above expected.
The shawer box is within the room and there is no door, thus the steam goes into the room and the cold air comes in the shawer bow... the first time I see this.
The staff treated us like gold and we felt very much at home. Thank you to all the staff at the Protea Hotel Fire! & Ice. Keep up the excellent attitudes you have!
The hotel is not very clearly marked from the entrances at Melrose Arch. Perhaps a sign here and there would make it easier to find. Parking area was well marked though.