Protea Hotel Fire & Ice! Melrose Arch - Johannesburg

22 Whiteley Road, Melrose Arch Precinct, Johannesburg, South Africa, 8000show map
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Highlights
8
SuperbBased on  85 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Luxury Hotels in South Africa

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Overview

Offering 197 rooms, the elegant Protea Hotel Fire & Ice! Melrose Arch features a tennis court, a sauna and a golf course available on site. Featuring luxurious architecture, Protea Hotel Fire & Ice! Melrose Arch was renovated in 2012.

Protea Hotel Fire & Ice! Melrose Arch enjoys a strategic setting in the middle of Johannesburg and offers direct access to Nelson Mandela Square and Sandton City Shopping Centre. The distance between Johannesburg city center and the property is 9 km.

The hotel is surrounded by a stadium, restaurants and a zoo.

Protea Hotel Fire & Ice! Melrose Arch can be reached in a 25-minute drive from OR Tambo airport.

Rooms

Protea Hotel Fire & Ice! Melrose Arch features comfortable rooms complete with individual climate control, an in-room safe, a refrigerator, a personal computer and a writing desk. Protea Hotel Fire & Ice! Melrose Arch offers rooms with garden view. These rooms have carpet floor and stylish furniture.

Eat & Drink

A sumptuous buffet breakfast is served in the dining room. Guests will taste exquisite cuisine in the intimate on-site restaurant. The lounge bar has a terrace and Wi-Fi to offer and serves cocktails and coffee. Piza e Vino and Orient are situated in a suburb area, about 200 meters from the venue.

Services

Guests can take advantage of a storage room, a beauty shop and a hairdresser.

Relax

A night club, a sun terrace and an outdoor swimming pool are available for guests' enjoyment. Sport facilities include golf and petanque.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site at ZAR 65 per day.

Year renovated:   2012.  Number of floors:   5.  Number of rooms:   197.

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Facilities
Wi-Fi
Parking

ZAR 65 per day

Luggage storage
24-hour services

24-hour reception

24-hour room service

Food/ Drinks

Bar/ Lounge area

Outdoor dining area

Restaurant buffet

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Sports & Fitness

  • Fitness centre
  • Tennis court
  • Petanque
  • Golf course

Services

  • Paid airport shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Bicycle rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Limousine service
  • Wake up service
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining

  • Continental breakfast
  • Restaurant buffet
  • Bar/ Lounge area
  • Outdoor dining area
  • Packed lunches
  • Special diet menus
  • Buffet breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Business services
  • Printers
  • Fax/Photocopying

Children

  • Cots
  • Children's menu

Spa & Leisure

  • Outdoor swimming pool
  • Garden area
  • Spa centre
  • Sauna
  • Massage

Room view

  • Garden view
  • Pool view

Room features

  • Air conditioning
  • Individual heating
  • Mini-bar
  • Living room
  • Sitting area
  • Dressing area
  • Terrace
  • Tea and coffee facilities
  • Turndown service
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathtub
  • Shower
  • Hair dryer
  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Paid films
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 12 pmFREECheck-outuntil 12 pmFREE
Children & extra bedsAll children0 - 2 yearsCotFREEMaximum capacity of cots in a room is 1. 
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
Melrose Arch Shopping CentreMelrose Arch Shopping Centre700 ft
The Wanderers GroundsThe Wanderers Grounds3000 ft
Bidvest Wanderers StadiumBidvest Wanderers Stadium3300 ft
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Piza e VinoPiza e Vino600 ftThe Piazza, Melrose Arch
OrientOrient900 ft4, The High Street , Melrose Arch
The Meat Co - Melrose ArchThe Meat Co - Melrose Arch800 ft6 Melrose Square, Melrose Arch
2 Thai 4 Restaurant2 Thai 4 Restaurant1100 ft59 Corlett Drive, Illovo
March RestaurantMarch Restaurant1100 ft1 Melrose Square
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Johannesburg (Park) Train StationJohannesburg (Park) Train Station3.0 mi
Gautrain Sandton StationGautrain Sandton Station1.7 mi
Sandton Convention CentreSandton Convention Centre1.9 mi
Sandton City Shopping CentreSandton City Shopping Centre1.7 mi
Nelson Mandela SquareNelson Mandela Square1.8 mi
Sandton City shopping mallSandton City shopping mall1.8 mi
Rosebank MallRosebank Mall1.9 mi
Dunkeld West Shopping CentreDunkeld West Shopping Centre2.0 mi
Hyde Park JohannesburgHyde Park Johannesburg2.1 mi
Constitution HillConstitution Hill4.3 miConstitutional Court Constitution Hill Human Rights Precinct
Ellis Park StadiumEllis Park Stadium4.6 miSouth Park Ln
Neighbourgoods Market Neighbourgoods Market 4.7 mi73 Juta Street
Neighbour Goods MarketNeighbour Goods Market4.8 mi73 Juta Street
Market on MainMarket on Main5.0 mi245 Main Street 012 Central
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Getting around
Airports
Rand/Germiston (QRA)9.3 mi
OR Tambo (JNB)11.1 mi
Train
Gautrain Sandton Station1.8 mi
Ellis Park Railway Station4.7 mi
Underground
Gautrain Rosebank Station1.7 mi
Ellis Park Railway Station4.7 mi
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Reviews
8.4
SuperbBased on  85  reviews

Rating by category:

9.0
Location
9.0
Rooms
10.0
Service
  • 10.0
    Exclusive

    The hotel is excellent! The location is brilliant: within the melrose arch complex and within minutes from Rosebank and Sandton. The decor of the hotel is very modern, we liked the "alice in wonderland" chair and the holywood theme. The rooms are spacious and the bed is very comfortable. The staff is very friendly and helpful. All in all one of the best hotels in Gauteng!

    Make sure to ask for the hotel parking, as this is right under the hotel (but not easy to find on your own).

  • 9.6
    Exclusive

    We only stayed one night.The service was friendly and efficient.The room was modern and comfortable.The situation is ideal for shopping and restaurants all close by.

  • 7.4
    Very good

    Loved the rooms, very clever design and everything one needs.

  • 5.0
    Guest rating

    The lady at breakfast was super.

    Your doorman on sat night was really rude,basing his idea of me on the way I was dressed and rudely asking "how can I help you" when I was checking in. I just feel that being in the tourism industry all those working at your establishment should know you can't group people just by looking at their dress code.

  • 10.0
    Exclusive

    Have stayed in similar style hotel in Italy. This one definitely more bang for the buck. Staff was fantastic - courteous, efficient and accommodating.

  • 6.2
    Good

    Breakfast was good; Location is excellent with great restaurants and shops around; nice pool; cool design;

    Staff not well trained; Maid took 40 min to make a fairly tidy room; loud music from night club opposite of street; some furniture seems not equipped for hotel use (broken lamps, etc.); light in lift is far too dark; Small rooms for 2; Too much silly attention ('Hello, how are you' from every member of staff every time you see them);

  • 10.0
    Exclusive

    the check in was quick and painless so was check out and the staff very obliging

    i liked everything

  • 9.2
    Superb

    My husband and I spend one night at the hotel to celebrate our anniversary. We had a wonderful evening. The hotel had a great vibe, was spotless and the room was great. Lovely staff and a stunning pool area. It was also great to be in The Melrose arch complex.

    Our shower drain was blocked.More tv channels would have been nice or maybe the ability to rent a dvd in the room.

  • 9.2
    Superb

    Great design hotel near Sandton

  • 10.0
    Exclusive

    The service (all staff were very friendly and welcoming), the best toasted chicken mayo ever, the design was better than in the pictures and how I'd imagined.

  • 9.2
    Superb

    Location and restaurants good

    Check-in was not up to standard. room not available at 15h30 despite check-in 15h00. Given 2 single beds, yet booked double bed.

  • 7.8
    Fabulous

    The decor is great, and restaurant staff fantastic. We had a very pleasant stay and would definitely visit again.

    Pillows uncomfortable and cleaning staff noisy in the mornings

  • 8.8
    Superb

    Free Wifi available in room and restaurant - this is something that puts the Fire & Ice above alot of other hotels. The restaurant had a great range of food with great service.

    I had some issues with my booking that took some time to solve however all other aspects of my stay were above expected.

  • 7.0
    Very good

    The shawer box is within the room and there is no door, thus the steam goes into the room and the cold air comes in the shawer bow... the first time I see this.

  • 8.2
    Fabulous

    The staff treated us like gold and we felt very much at home. Thank you to all the staff at the Protea Hotel Fire! & Ice. Keep up the excellent attitudes you have!

    The hotel is not very clearly marked from the entrances at Melrose Arch. Perhaps a sign here and there would make it easier to find. Parking area was well marked though.

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Highlights
8
SuperbBased on  85 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Luxury Hotels in South Africa

Use Badge
Good to know
Check-infrom 12 pmFREECheck-outuntil 12 pmFREE
Children & extra bedsAll children0 - 2 yearsCotFREEMaximum capacity of cots in a room is 1. 
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Rand/Germiston (QRA)9.3 mi
OR Tambo (JNB)11.1 mi
Train
Gautrain Sandton Station1.8 mi
Ellis Park Railway Station4.7 mi
Underground
Gautrain Rosebank Station1.7 mi
Ellis Park Railway Station4.7 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
0Guests / room