Protea Hotel Fire & Ice! Melrose Arch - Johannesburg

22 Whitely Street, Johannesburg, South Africa, 8000  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Protea Hotel Fire & Ice! Melrose Arch - Johannesburg

Wi-Fi
Parking

ZAR 65 per day

Luggage storage
24-hour services

24-hour reception

24-hour room service

Food/ Drinks

Bar/ Lounge area

A la carte restaurant

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Overview

Offering 197 rooms, the elegant Protea Hotel Fire & Ice! Melrose Arch features a tennis court, a sauna and a golf course available on site. Featuring luxurious architecture, Protea Hotel Fire & Ice! Melrose Arch was renovated in 2012.

Protea Hotel Fire & Ice! Melrose Arch enjoys a strategic setting in the middle of Johannesburg and offers direct access to Nelson Mandela Square and Sandton City Shopping Centre. The distance between Johannesburg city center and the property is 9 km.

The hotel is surrounded by a stadium, restaurants and a zoo.

Protea Hotel Fire & Ice! Melrose Arch can be reached in a 25-minute drive from OR Tambo airport.

Rooms

Protea Hotel Fire & Ice! Melrose Arch features comfortable rooms complete with individual climate control, an in-room safe, a refrigerator, a personal computer and a writing desk. Protea Hotel Fire & Ice! Melrose Arch offers rooms with garden view. These rooms have carpet floor and stylish furniture.

Eat & Drink

A sumptuous buffet breakfast is served in the dining room. Guests will taste exquisite cuisine in the intimate on-site restaurant. The lounge bar has a terrace and Wi-Fi to offer and serves cocktails and coffee. Piza e Vino and Orient are situated in a suburb area, about 200 meters from the venue.

Services

Guests can take advantage of a storage room, a beauty shop and a hairdresser.

Relax

A night club, a sun terrace and an outdoor swimming pool are available for guests' enjoyment. Sport facilities include golf and petanque.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site at ZAR 65 per day.

Year renovated:   2012.  Number of floors:   5.  Number of rooms:   197.

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Facilities

General

  • Non-smoking property
  • Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Air conditioning in public areas
  • Luggage storage
  • Lift
  • Currency exchange
  • Hairdresser
  • Beauty salon
  • Eco friendly
  • Lobby

Sports & Fitness

  • Fitness centre
  • Tennis court
  • Petanque
  • Golf course

Services

  • Paid airport shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Bicycle rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Limousine service
  • Wake up service
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Continental breakfast
  • A la carte restaurant
  • Bar/ Lounge area
  • Buffet breakfast

Meeting facilities

  • Business centre
  • Meeting/ Banquet facilities
  • Business services
  • Printers
  • Fax/Photocopying

Children's facilities

  • Cots

Leisure facilities

  • Outdoor swimming pool
  • Garden area
  • Spa centre
  • Sauna

Room view

  • Garden view

Room facilities

  • Air conditioning
  • Individual heating
  • Mini-bar
  • Living room
  • Sitting area
  • Dressing area
  • Terrace
  • Tea and coffee facilities
  • Turndown service
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathtub
  • Shower
  • Hair dryer

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Paid films
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

CHECK-IN / CHECK-OUT

Check-in from 12 pm FREE
Check-out until 12 pm FREE

Children and extra beds

Maximum capacity of cots in a room is 1. 

Pets

Pets are not allowed.

How to reach hotel

hotel Protea Hotel Fire & Ice! Melrose Arch - Johannesburg Johannesburg location
Show big map »

Hotel Address:

22 Whitely Street, Johannesburg, South Africa, 8000

Get directions
City Centre
  • Johannesburg
    5.2 mi
Airports
  • Rand/Germiston (QRA)
    9.3 mi
  • OR Tambo (JNB)
    11.1 mi
Train Stations
  • Gautrain Sandton Station
    1.8 mi
  • Ellis Park Railway Station
    4.7 mi
Underground stations
  • Gautrain Rosebank Station
    1.7 mi
  • Ellis Park Railway Station
    4.7 mi
Restaurants
  • Piza e Vino (cuisine: Italian)
    600 ft
  • Orient (cuisine: Chinese)
    1000 ft
Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2012
  • Number of floors:
    5
  • Number of rooms:
    197

Hotel Awards

South AfricanHOTEL AWARDSHighly RecommendedJohannesburgProtea Hotel Fire & Ice! Melrose Arch

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in South Africa

Use Badge

Rooms and availability

Standard Guest Room
  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed, 1 Single bed, 1 Double bed

  • Check Prices
Room Description:

This air-conditioned room offers a work desk and a seating area. Additional features include a flat-screen satellite TV, tea/coffee maker and a minibar.

Protea Hotel Fire & Ice! Melrose Arch photos Exterior Hotel information
King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Air conditioning
    • + More
  • General:Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Wardrobe
  • Telephone
  • Laptop safe box
  • Bathroom:Bathroom
  • Hair dryer
  • Toilet
  • Dining:Coffee/tea maker
  • Media:Flat-screen TV
  • Wake up service
Room Description:

This air-conditioned room offers a work desk and a seating area. Additional features include a flat-screen satellite TV, tea/coffee maker and a minibar.

Protea Hotel Fire & Ice! Melrose Arch Location

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  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

Click the hotel to go to the main hotel page.

Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

What's nearby

Places of interest

  • Thrupps Shopping Centre1.1 mi
  • Nelson Mandela Foundation1.2 mi
  • American Chamber of Commerce1.6 mi
  • South African Chamber of Commerce and Industry1.9 mi
  • British Chamber of Business1.9 mi
  • Citibank SA1.9 mi
  • HSBC Africa2.0 mi
  • Nedbank Head Office2.1 mi
  • Sasol2.1 mi

Train stations

  • Gautrain Sandton Station1.7 mi

Convention centers

  • Sandton Convention Centre1.9 mi

Shopping areas

  • Melrose Arch Shopping Centre700 ft
  • Norwood Mall1.2 mi
  • Sandton City Shopping Centre1.7 mi
  • Nelson Mandela Square1.8 mi
  • Sandton City shopping mall1.8 mi
  • Rosebank Mall1.9 mi
  • Dunkeld West Shopping Centre2.0 mi

Stadiums

  • The Wanderers Grounds3000 ft
  • Bidvest Wanderers Stadium3300 ft

Business areas

  • Johannesburg Stock Exchange JSE2.1 mi

Golf courses and Country clubs

  • Wanderers Golf Club4000 ft
  • Killarney Golf Club1.6 mi

Underground stations

  • Gautrain Rosebank Station1.7 mi

Local attractions

  • James and Ethel Grey Park1.3 mi
    Melrose Street Birdhaven
  • Victory Theater1.7 mi
    Louis Botha Avenue, Johannesburg
  • African Craft Market of Rosebank1.8 mi
    Cradock Ave
  • Acrobranch Melrose1.6 mi
    Melrose street
  • The Mall of Rosebank1.8 mi
    between Bath and Cradock Avenues

Restaurants nearby

  • Piza e Vino600 ft

    Address: The Piazza, Melrose Arch
    Phone: +27 (0) 11 684 2730

    61% likes this, based on 63 reviews
    Cuisine: Italian

  • The Meat Co - Melrose Arch900 ft

    Address: 6 Melrose Square, Melrose Arch

    58% likes this, based on 34 reviews

  • March Restaurant1200 ft

    Address: 1 Melrose Square
    Phone: 27 11 214 6666

    81% likes this, based on 19 reviews

  • Orient1000 ft

    Address: 4, The High Street , Melrose Arch
    Phone: +27 11 684 1616

    61% likes this, based on 133 reviews
    Cuisine: Chinese
    Price Range: USD 27 - USD 102

  • 2 Thai 4 Restaurant1000 ft

    Address: 59 Corlett Drive, Illovo
    Phone: 011 440 3000

    Cuisine: Thai

Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2012
  • Number of floors:
    5
  • Number of rooms:
    197

Hotel Awards

South AfricanHOTEL AWARDSHighly RecommendedJohannesburgProtea Hotel Fire & Ice! Melrose Arch

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in South Africa

Use Badge

Protea Hotel Fire & Ice! Melrose Arch Reviews

Guest reviews are submitted by our customers after their stay at Protea Hotel Fire & Ice! Melrose Arch

Average guest rating

8.4out of 10
Superb
Based on 85 reviews

Rating by category:

Service
10.0
Location
9.0
Rooms
9.0

Guest reviews

  • Couple
    10.0

    The hotel is excellent! The location is brilliant: within the melrose arch complex and within minutes from Rosebank and Sandton. The decor of the hotel is very modern, we liked the "alice in wonderland" chair and the holywood theme. The rooms are spacious and the bed is very comfortable. The staff is very friendly and helpful. All in all one of the best hotels in Gauteng!

    Make sure to ask for the hotel parking, as this is right under the hotel (but not easy to find on your own).

  • Older travelers
    9.6

    We only stayed one night.The service was friendly and efficient.The room was modern and comfortable.The situation is ideal for shopping and restaurants all close by.

  • Older travelers
    7.4

    Loved the rooms, very clever design and everything one needs.

  • Couple
    5.0

    The lady at breakfast was super.

    Your doorman on sat night was really rude,basing his idea of me on the way I was dressed and rudely asking "how can I help you" when I was checking in. I just feel that being in the tourism industry all those working at your establishment should know you can't group people just by looking at their dress code.

  • Single
    10.0

    Have stayed in similar style hotel in Italy. This one definitely more bang for the buck. Staff was fantastic - courteous, efficient and accommodating.

  • Single
    6.2

    Breakfast was good; Location is excellent with great restaurants and shops around; nice pool; cool design;

    Staff not well trained; Maid took 40 min to make a fairly tidy room; loud music from night club opposite of street; some furniture seems not equipped for hotel use (broken lamps, etc.); light in lift is far too dark; Small rooms for 2; Too much silly attention ('Hello, how are you' from every member of staff every time you see them);

  • Couple
    10.0

    the check in was quick and painless so was check out and the staff very obliging

    i liked everything

  • Couple
    9.2

    My husband and I spend one night at the hotel to celebrate our anniversary. We had a wonderful evening. The hotel had a great vibe, was spotless and the room was great. Lovely staff and a stunning pool area. It was also great to be in The Melrose arch complex.

    Our shower drain was blocked.More tv channels would have been nice or maybe the ability to rent a dvd in the room.

  • Group of friends
    9.2

    Great design hotel near Sandton

  • Couple
    10.0

    The service (all staff were very friendly and welcoming), the best toasted chicken mayo ever, the design was better than in the pictures and how I'd imagined.

  • Older travelers
    9.2

    Location and restaurants good

    Check-in was not up to standard. room not available at 15h30 despite check-in 15h00. Given 2 single beds, yet booked double bed.

  • Couple
    7.8

    The decor is great, and restaurant staff fantastic. We had a very pleasant stay and would definitely visit again.

    Pillows uncomfortable and cleaning staff noisy in the mornings

  • Single
    8.8

    Free Wifi available in room and restaurant - this is something that puts the Fire & Ice above alot of other hotels. The restaurant had a great range of food with great service.

    I had some issues with my booking that took some time to solve however all other aspects of my stay were above expected.

  • Single
    7.0

    The shawer box is within the room and there is no door, thus the steam goes into the room and the cold air comes in the shawer bow... the first time I see this.

  • Couple
    8.2

    The staff treated us like gold and we felt very much at home. Thank you to all the staff at the Protea Hotel Fire! & Ice. Keep up the excellent attitudes you have!

    The hotel is not very clearly marked from the entrances at Melrose Arch. Perhaps a sign here and there would make it easier to find. Parking area was well marked though.

How to reach hotel

hotel Protea Hotel Fire & Ice! Melrose Arch - Johannesburg Johannesburg location
Show big map »

Hotel Address:

22 Whitely Street, Johannesburg, South Africa, 8000

Get directions
City Centre
  • Johannesburg
    5.2 mi
Airports
  • Rand/Germiston (QRA)
    9.3 mi
  • OR Tambo (JNB)
    11.1 mi
Train Stations
  • Gautrain Sandton Station
    1.8 mi
  • Ellis Park Railway Station
    4.7 mi
Underground stations
  • Gautrain Rosebank Station
    1.7 mi
  • Ellis Park Railway Station
    4.7 mi
Restaurants
  • Piza e Vino (cuisine: Italian)
    600 ft
  • Orient (cuisine: Chinese)
    1000 ft
Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2012
  • Number of floors:
    5
  • Number of rooms:
    197

Hotel Awards

South AfricanHOTEL AWARDSHighly RecommendedJohannesburgProtea Hotel Fire & Ice! Melrose Arch

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in South Africa

Use Badge